Answer to Question 1
Answer: D
Explanation: D) Your introduction needs to put the report in context for the reader, introduce the subject, preview main ideas, and establish the tone of the document.
Answer to Question 2
Answer: E
Explanation: E) A successful report writer adapts to his or her audience by being sensitive to the audience's needs, building strong relationships with the audience, and controlling style and tone. In addition, reading lengthy, complex reports can be demanding; so, a successful writer will also maintain a you attitude when composing long messages.