Whereas troubleshooting reports deal with problems as they occur, ...

[Haya94]

Whereas troubleshooting reports deal with problems as they occur, failure analysis reports seek to prevent problems before they happen.
 
  Indicate whether the statement is true or false.

Question 2

Unlike reports focused on conclusions or recommendations, reports focusing on logical arguments
 
  A) use an indirect approach.
  B) are not very convincing.
  C) emphasize the positive.
  D) do not include outside evidence.
  E) use a direct approach.

[kalskdjl1212]

Answer to Question 1

Answer: FALSE
Explanation: Failure analysis reports analyze a situation in which a failure occurred and look for things that can be learned from the failure. For example, if a new product failed to sell, the company might commission a failure report to find out why it failedwas it due to faulty marketing, poor support, stiff competition, bad timing, poor quality workmanship, or some other reason?

Answer to Question 2

Answer: A
Explanation: A) If the report focuses on logical arguments, you are putting all of your effort into building a case that your audience will accept. Whenever you build a case rather than state things up front, you are using an indirect approach.

[Haya94]

Excellent

[laurnthompson]

Gracias!