In emailing a vendor for an update on the ship date of your ...

[ashley]

In emailing a vendor for an update on the ship date of your order, what elements should you include in the closing of your request?
 
  What will be an ideal response?

Question 2

What are the recommended guidelines for writing a routine request?
 
  Indicate whether the statement is true or false.

[mceravolo]

Answer to Question 1

Answer: The closing for an effective routine request should request specific action, provide contact information, and express appreciation and goodwill.

Answer to Question 2

Answer: In a routine request message, state your request up front but don't be abrupt or tactless. Of course, don't be abrupt or tactless. Instead, use a tone that's respectful, not demanding. Assume your audience will comply, when they clearly understand the reason for your request. Finally, state precisely what you want.