In an organization, the use of ________ would be most effective ...

[jayhills49]

In an organization, the use of ________ would be most effective when updating employees at remote locations during a time of emergency.
 
  A) IM
  B) text messages
  C) content management
  D) email
  E) phone calls

Question 2

The ________ feature of instant messaging enables users to see which people are at their desks and available to IM.
 
  A) ghost protocol
  B) presence awareness
  C) passcode exemplification
  D) network compatibility
  E) gamification

[lolol]

Answer to Question 1

Answer: B
Explanation: B) Text messaging has a number of applications in business including marketing, customer service, security, crisis management (such as updating all employees working at a disaster scene), and process monitoring.

Answer to Question 2

Answer: B

[jayhills49]

YES! Correct, THANKS for helping me on my review

[bblaney]

Thanks for the timely response, appreciate it