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Author Question: Advantages of using IM rather than email include A) its ability to eliminate junk mail messages. ... (Read 120 times)

newyorker26

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Advantages of using IM rather than email include
 
  A) its ability to eliminate junk mail messages.
  B) its availability on mobile devices but not computers.
  C) its ability to hold real-time text conversations.
  D) its fool-proof identity verification procedures.
  E) less network infiltration.

Question 2

Compared to email, instant messaging (IM)
 
  A) is slower and more complicated to use.
  B) has not caught on in the business community.
  C) is more costly as well.
  D) offers greater speed.
  E) eliminates the need for user authentication.



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Jody Vaughn

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Answer to Question 1

Answer: C
Explanation: C) The primary advantage of IM is its ability to mimic an actual conversation in real time. With email, in contrast, responses often take hours and even days to appear. With IM, responses are instantaneous; therefore, communication issues get resolved quickly.

Answer to Question 2

Answer: D
Explanation: D) Instant messaging is better suited for real-time conversations than email, which requires the user to open individual messages. IM also avoids the security problems that have plagued email.





 

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