The ________ of an email is important because it helps readers ...

[ARLKQ]

The ________ of an email is important because it helps readers decide whether to read the message or delete it.
 
  A) subject line
  B) final paragraph
  C) signature block
  D) complimentary close
  E) salutation

Question 2

Email hygiene refers to
 
  A) the absence of slang and informal language in email messages.
  B) a nationwide movement to do away with information overload.
  C) all the efforts companies make to keep email clean and safe.
  D) refraining from using foul language in email.
  E) software that scans email messages for misspelled addresses.

[amy.lauersdorf90]

Answer to Question 1

Answer: A
Explanation: A) A well-written subject line previews the message and gives the reader enough information to determine how to deal with the messageopen it, delete it, or wait until later.

Answer to Question 2

Answer: C
Explanation: C) Email hygiene includes blocking spam and protecting the system against virus and hacking attacks.

[ARLKQ]

TYSM

[AmberC1996]

Gracias!