Readability indexes measure ________, so they offer a useful reference point for improving your writing.
A) style and syntax
B) sentence length
C) tone of voice
D) proper word usage
E) correct spelling and grammar
Question 2
For general business messages, gear your writing toward
A) technical experts.
B) readers at the fifth-grade to sixth-grade level.
C) readers at the eighth-grade to eleventh-grade level.
D) readers at the twelfth-grade to fourteenth-grade level.
E) college graduates.