Using good standards of etiquette, emphasizing the positive, and ...

[joblessjake]

Using good standards of etiquette, emphasizing the positive, and using bias-free language are examples of incorporating ________ into a message.
 
  A) audience awareness
  B) the you attitude
  C) connotative language
  D) an indirect
  E) euphemisms

Question 2

Replacing harsh, unpleasant terms with ________ can help you state your message without using words that may hurt or offend your audience.
 
  A) abstractions
  B) euphemisms
  C) redundancies
  D) idiomatic expressions
  E) nouns

[memslove]

Answer to Question 1

Answer: B
Explanation: B) You can improve your audience sensitivity by adopting the you attitude, maintaining good standards of etiquette, emphasizing the positive, and using bias-free language.

Answer to Question 2

Answer: B
Explanation: B) Euphemisms can convey meaning without carrying negative or unpleasant connotations. If used with care, they can help you state your message without using hurtful or offensive words.

[joblessjake]

Thanks for the timely response, appreciate it

[nanny]

Wow, this really help