Author Question: Explain the advantages of thinking about the organization of a message before sending it out. ... (Read 69 times)

ghost! · **on:** Jun 24, 2018

Explain the advantages of thinking about the organization of a message before sending it out.

What will be an ideal response?

Question 2

Which of the following statements that would appear in a business message best reflects the you attitude?

A) You failed to enclose a check for 25.
B) We need a check from you for 25 so that we can send the merchandise by May 15.
C) We will send you the merchandise as soon as we receive your check for 25.
D) You will have your merchandise by July 15 if you send us your check for 25 today.
E) Your merchandise will be held until you send us a check for 25.

ladyjames123 · **Reply #1 on:** Jun 24, 2018

Answer to Question 1

Answer: Organization can make the difference between success and failure. Good organization helps your readers or listeners in three key ways. First, it helps them understand your message. In a well-organized message, you make the main point clear at the outset, present additional points to support that main idea, and satisfy all the information needs of the audience. But if your message is poorly organized, your meaning can be obscured, and your audiences may form inaccurate conclusions about what you've written or said. Second, good organization helps receivers accept your message. If your writing appears confused and disorganized, people will likely conclude that the thinking behind the writing is also confused and disorganized. Third, good organization saves your audience time. Well-organized messages are efficient. They contain only relevant ideas, and they are brief. Moreover, each piece of information is located in a logical place in the overall flow; each section builds on the one before to create a coherent whole, without forcing people to look for missing pieces.

Answer to Question 2

Answer: D
Explanation: D) Focusing on the merchandise, what the customer is looking for, rather than the 25 the company is looking for qualifies this statement clearly as a you statement.