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Author Question: A key advantage of oral communication is A) the ability to plan and control the message. B) the ... (Read 168 times)

aabwk4

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on: Jun 24, 2018
A key advantage of oral communication is
 
  A) the ability to plan and control the message.
  B) the opportunity to meet an audience's information needs.
  C) the ability to transmit highly complex messages.
  D) the opportunity to get immediate feedback.
  E) not having to worry about unconsciously conveying undesirable messages.

Question 2

Which of the following are advantages inherent in using a written digital channel to deliver a business message?
 
  A) limited reach and capability
  B) delivering messages quickly
  C) privacy
  D) increased productivity
  E) security of confidential information


Eunice618

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Reply #1 on: Jun 24, 2018
Answer to Question 1

Answer: D
Explanation: D) Unlike email or text messaging, oral communication, either by phone or in person, provides immediate feedback in the form of answers to questions and responses to a presentation of facts or data.

Answer to Question 2

Answer: B
Explanation: B) Written digital messages pose a number of concerns, including accessibility, productivity, and security or privacy. However, they can be delivered quickly.


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