Author Question: Most messages should not be sent unless they will A) bring about a change. B) increase your ... (Read 58 times)

s.tung · **on:** Jun 24, 2018

Most messages should not be sent unless they will

A) bring about a change.
B) increase your chances of being promoted.
C) please your boss.
D) end on a positive note.
E) promote self-interests.

Question 2

In most cases, a message should be deferred or canceled if

A) your news is bad.
B) someone else wants to deliver it.
C) your audience is highly receptive.
D) the time is wrong.
E) you have important information to share, but it could get you into trouble.

jesse.fleming · **Reply #1 on:** Jun 24, 2018

Answer to Question 1

Answer: A
Explanation: A) A message that does not aim to initiate change is usually a waste of time for you and your audience. For example, to send a message to make a complaint about people violating the company's smoking ban is an empty gesture, unless you are asking for a specific change to occur, such as some kind of consequence for violating the ban.

Answer to Question 2

Answer: D
Explanation: D) Timing of messages is always critical. For example, a request for logistical help for your team during a time of company crisis is almost sure to be ignored. Instead, wait for the time in which your audience can properly tend to the issue.