The goal of ________ is to understand and evaluate a speaker's ...

[lidoalex]

The goal of ________ is to understand and evaluate a speaker's message based on elements such as logic, evidence, and validity, as well as the speaker's intentions and motives.
 
  A) defensive listening
  B) content listening
  C) critical listening
  D) empathetic listening
  E) selective listening

Question 2

In part, poor listening occurs because listeners
 
  A) can think faster than speakers can speak.
  B) concentrate on each word the speaker says, rather than the overall point.
  C) are unable to think originally.
  D) cannot process words and phrases as quickly as speakers can say them.
  E) do all of the above.

[ErinKing]

Answer to Question 1

Answer: C
Explanation: C) The goal of critical listening is to understand and evaluate the meaning of the speaker's message on several levels: the logic of the argument, the strength of the evidence, the validity of the conclusions, the implications of the message, the speaker's intentions and motives, and the omission of any important or relevant points.

Answer to Question 2

Answer: A
Explanation: A) One reason listeners' minds tend to wander is that people think faster than they speak. Most people speak at about 120 to 150 words per minute, but listeners can process audio information at up to 500 words per minute or more. Consequently, your brain has a lot of free time whenever you are listening, and if left unsupervised, it will find a thousand other things to think about. Make the effort to focus on the speaker and use the extra time to analyze and paraphrase what you hear or to take relevant notes. Listeners do not concentrate on each individual word said and can process information much faster than is spoken.