Which of the following best describes the role of technology in ...

[nmorano1]

Which of the following best describes the role of technology in the communication process?
 
  A) an aid to interpersonal communication
  B) a replacement for face-to-face communication
  C) a tool to replace essential skills
  D) a source of data to minimize human error
  E) a tool to fill the gaps in a skill set

Question 2

Which of the following is the best solution to technology-related problems such as inappropriate use of the web and social media in the workplace?
 
  A) forbidding employees to use the web while they are in the office
  B) requiring employees to turn off their smartphones when they arrive for work
  C) developing clear policies that are evenly enforced
  D) rewarding employees who call your attention to those who are using these technologies inappropriately
  E) going green by removing all electronic devices (except telephones) from the office

[aham8f]

Answer to Question 1

Answer: A
Explanation: A) Technology is an aid to interpersonal communication, not a replacement for it. Technology can't think for you or communicate for you, and if you lack some essential skills, technology can't fill in the gaps.

Answer to Question 2

Answer: C
Explanation: C) Inappropriate web use not only distracts employees but also exposes employers to lawsuits for sexual harassment, if inappropriate images are displayed in the workplace. With all of these technologies, the best solution lies in developing and enforcing clear policies for all employees. Many jobs require access to electronic devices like computers and using the Internet.