Which of the following observed on a control chart suggests a process that is NOT in control?
a. Points follow a smooth pattern from the lower control limit to the upper control limit.
b. The number of points above and below the center line is about the same.
c. Points fall randomly above and below the center line.
d. No points are outside the control limits.
Question 2
An alpha () value of .2 will cause an exponential smoothing forecast to react more quickly to a sudden drop in demand than will an equal to .4.
Indicate whether the statement is true or false