If a voluntary client wants to terminate service but the social ...

[vHAUNG6011]

If a voluntary client wants to terminate service but the social worker thinks it needs to be continued, the first action the social worker should take is to
 
  a. ask the client to reconsider the decision
  b. indicate that client is making a serious mistake
  c. review the possible consequences of termination with the client
  d. explain that it is the client's choice to receive service and end the interview

Question 2

The return rate from Client Satisfaction Questionnaires (CSQ) tends to be highest for clients who are
 
  a. satisfied with the services received
  b. receive a prepaid postage envelope for reply
  c. can respond to an on-line questionnaire
  d. are not satisfied with the services received

[amynguyen1221]

Answer to Question 1

C

Answer to Question 2

A