An office manager can often gain a great deal of ________ from ...

[Kikoku]

An office manager can often gain a great deal of ________ from his or her employees through empathy.
 
  a. information
  b. secrets
  c. pity
  d. loyalty

Question 2

When a medical office manager projects the return on a marketing initiative, it is called
 
  A. research.
  B. guessing.
  C. a prospective view of the marketing plan.
  D. a marketing analysis.

[smrerig]

Answer to Question 1

d

Answer to Question 2

C.a prospective view of the marketing plan.
14.What is it called when a marketing technique brings in enough business to justify the cost of that technique?
A. Return on investment
B. Business success
C. Risk management
D. Customer satisfaction
A.Return on investment

[Kikoku]

Thanks for the timely response, appreciate it

[rachel]

Wow, this really help