Dr. Kim and Dr. Poi work in a group practice. Dr. Poi is out of ...

[Metfan725]

Dr. Kim and Dr. Poi work in a group practice. Dr. Poi is out of town, and Dr. Kim is seeing Mrs. Johns, an established patient of Dr. Poi's, for diabetes. Mrs. Johns should be billed as a(n):
 
  A) new patient.
  B) established patient.
  C) inpatient.
  D) no-show.

Question 2

When the medical assistant encounters a difficult patient in the reception area, the first goal is to talk to the patient.
 
  Indicate whether the statement is true or false

[pangili4]

Answer to Question 1

B

Answer to Question 2

FALSE