Well-documented patient medical records become particularly ...

[Pineapplelove6]

Well-documented patient medical records become particularly important when a patient:
 
  A) is more than 30 minutes late for his or her appointment.
  B) experiences an adverse outcome due to a missed appointment.
  C) calls to change his or her appointment time.
  D) none of the above

Question 2

According to the American Association of Medical Assistants' professional code of ethics, the medical assistant should strive to:
 
  A) render services with respect for human dignity.
  B) respect patient confidentiality, except when the law requires information.
  C) uphold the honor and high principles set forth by AAMA.
  D) all of the above.

[mathjasmine]

Answer to Question 1

B
Heading Following Up on No-Show Appointments
Learning Objective: 10.6
Page: 189

Answer to Question 2

D