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Author Question: After saying goodbye, the medical assistant should hang up before the patient. Indicate whether ... (Read 49 times)

fox

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on: Jun 25, 2018
After saying goodbye, the medical assistant should hang up before the patient.
 
  Indicate whether the statement is true or false

Question 2

Most offices require 36 hours' notice to refill prescriptions.
 
  Indicate whether the statement is true or false


smrtceo

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Reply #1 on: Jun 25, 2018
Answer to Question 1

FALSE
Heading: Answering the Telephone
Learning Objective: 8.5

Answer to Question 2

FALSE
Heading: Calling in Prescriptions and Refill Requests
Learning Objective: 8.9


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