Author Question: What is the disadvantage of direct lines? What will be an ideal ... (Read 77 times)

kfurse · **on:** Jun 25, 2018

What is the disadvantage of direct lines?

What will be an ideal response?

Question 2

When can the speaker phone be used to discuss patient information?

What will be an ideal response?

lolol · **Reply #1 on:** Jun 25, 2018

Answer to Question 1

Direct lines require that patients have multiple lines to use in the office.
Heading: Direct Telephone Lines
Learning Objective: 8.2

Answer to Question 2

The speaker phone feature can be used to discuss confidential patient information only when parties unauthorized to have the patient's information are unable to overhear the conversation.
Heading: HIPAA Compliance
Learning Objective: 8.2