Which of the following is not a potentially life-threatening call from a patient?
A) Patient stating he or she is depressed and wants to commit suicide
B) Patient complaint that bill has been turned over to a collection agency
C) Mother stating that her two-year-old has swallowed the contents of a bottle of Tylenol
D) Complaint that patient has chest pain and is in respiratory distress
Question 2
When patients ask physicians to return their calls, the medical assistant:
A) places the message on the physician's desk.
B) leaves a voicemail on the physician's phone.
C) places the message, along with the patient's chart, on the physician's desk.
D) tells the physician immediately.
Sharing patient information with colleagues is an important nursing role
1–12 Elements essential to animal life and health
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