Author Question: All of the following types of patient calls in the medical office typically require no documentation ... (Read 150 times)

awywial · **on:** Jun 25, 2018

All of the following types of patient calls in the medical office typically require no documentation with the exception of:

A) appointment confirmations.
B) patients rescheduling appointments.
C) billing complaints.
D) health care-related messages.

Question 2

The process of prioritizing patients based on need is termed:

A) automatic routing unit.
B) triaging.
C) rescheduling.
D) telecommunications.