The return address on a business letter reads Wellness Medical ...

[notis]

The return address on a business letter reads Wellness Medical Supplies, 777 Meridian Way, 2nd FL, Tampa, FL. 2nd FL means:
 
  A) Florida.
  B) floor.
  C) lobby.
  D) none of the above

Question 2

Many health care professionals get into the habit of using phrases or terminology that are not suitable on the phone.
 
  Indicate whether the statement is true or false

[nguyenhoanhat]

Answer to Question 1

B

Answer to Question 2

TRUE
Heading: Being Professional on the Telephone
Learning Objective: 8.10

[notis]

YES! Correct, THANKS for helping me on my review

[nanny]

Excellent