Author Question: Which of the following is not a desired characteristic of a front desk receptionist? A) ... (Read 56 times)

fagboi

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Which of the following is not a desired characteristic of a front desk receptionist?
 
  A) Excitability
  B) Positive attitude
  C) Good memorization ability
  D) Compassion

Question 2

What type of employee phone calls does the physician allow during work hours?
 
  What will be an ideal response?



Tonyam972

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Answer to Question 1

A
Heading: Characteristics of the Front Desk Receptionist
Learning Objective: 9.2

Answer to Question 2

Most offices allow employees to receive emergency phone calls during working hours.
Heading: Personal Telephone Calls
Learning Objective: 8.10



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