When communicating with a patient, the medical assistant should avoid interjecting his or her own information because:
A) the goal is to listen to the patient.
B) the medical assistant's information could influence the patient.
C) both A and B.
D) neither A nor B.
Question 2
Diagnosis codes for billing laboratory test come from:
A) FDA Manual. B) ICD-9-CM. C) POL Manual. D) CPT.