Why is it important that medical assistants are familiar with the newer health care models?
A) Newer health care models and associated changes impact everyone on the health care team and the way health care is delivered.
B) Clinical team members must gain a new mind-set that medicine is no longer just about taking vital signs and performing procedures.
C) Every clinician on the health care team will play an integral role in disease prevention, health maintenance, and patient satisfaction.
D) All of the above
Question 2
Collection agencies may charge _________ for their services.
A) 50
B) a percentage of the bill
C) 50 percent
D) 35
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