Which health care model is designed to facilitate partnerships between patients and their physicians and may be part of an accountable care organization, and helps to ensure that the patient receives continuity of care, the facility has the ability to mine their data to track patient outcomes, and the facility works toward continuous quality improvement?
A) Pay for performance organizations
B) Accountable care organizations
C) Patient-centered medical homes
D) Fee for service models
Question 2
When processing a credit balance, if a refund is due to a patient, you must:
A) apply the funds as a credit toward future services
B) verify that you have the patient's current address
C) deduct a small processing fee (usually no more than 5 percent)
D) send the check to the patient's insurance company