Which of the following could cause the greatest harm to a patient?
A) A mistake on the patient's bill
B) Incorrect documentation of test results
C) Failure to give the provider a message from the patient stating that he or she is feeling better
D) A mistake concerning appointment times
Question 2
Since 2005, providers have been urged to:
A) require patients to pay the full balance before leaving the office
B) bill patients directly, requiring them to seek reimbursement on their own
C) send claims manually
D) send claims electronically
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