As outlined in the Medicare Desk Reference for Physicians, the routine waiver of Medicare deductibles and copayments is unlawful for the following reason:
A) It results in false claims.
B) It violates the anti-kickback statute.
C) It results in excessive utilization of Medicare items and services.
D) All of the above
Question 2
For many patients and staff members, discussing the subject of money owed is touchy and uncomfortable. Which of the following statements would not be considered a professional way to discuss collections?
A) Co-payment is expected at the time of service or Your office visit will be approximately ______. For your convenience we accept cash, checks, and credit card.
B) For the patient checking in at the front desk: You have not paid your prior balance. Your account will be sent to collections if not paid in full today.
C) For patients checking out: Your charges for today's office visit are ______. Would you like to pay by cash, check, or credit card? or I see your deductible has been met and/or insurance pays 80. Your portion of the bill comes to _______. Would you like to pay by cash, check, or credit card?
D) For a patient procedure: I have an estimate of your costs for your procedure scheduled next week. Co-payment is expected at the time of service. May I help in making payment arrangements?
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