If a patient cancels an appointment and does not set an alternative time, they should
A) not be allowed to reschedule.
B) be listed on a cancellation sheet for tracking purposes.
C) be listed on a cancellation sheet for possible discharge from the practice.
D) always be charged for the appointment.
Question 2
An adjustment is made on an account when the contracted insurance payment plus the patient responsibility is less than the amount of the charge.
Indicate whether the statement is true or false
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