In a health care conversations, the silent pause A) can be ...

[D2AR0N]

In a health care conversations, the silent pause
 A) can be beneficial if used wisely.
  B) serves as a distraction.
  C) should be filled with chatter to make the patient more comfortable.
  D) should never be used.

Question 2

Identification initials
 A) are also called reference initials.
  B) are used to distinguish the writer and the person who keyed the letter.
  C) are inserted a double line space below the signature or title lines.
  D) all of the above.

[bitingbit]

Answer to Question 1

A

Answer to Question 2

D