Individuals who have an impaired level of understanding A) should ...

[nramada]

Individuals who have an impaired level of understanding
 A) should be ignored.
  B) will require you to speak louder than you usually do.
  C) should be cared for with dignity.
  D) depend on lip-reading skills to understand.

Question 2

If the photocopy machine is excessively warm or making strange noises, you should
 A) make your copies later.
  B) substitute lighter-weight paper.
  C) check the paper storage bins.
  D) turn it off immediately and call for maintenance.

[Anonymous]

Answer to Question 1

C

Answer to Question 2

D