Collection calls to patients with overdue accounts are more ...

[casperchen82]

Collection calls to patients with overdue accounts are more likely to be answered during what time frame?
 a. 5:008:00 a.m.
  b. 5:008:00 p.m.
  c. 12:001:00 p.m.
  d. 8:0010:00 a.m.

Question 2

The percent of acidulated phosphofluoride (APF) used as a topical fluoride treatment is ____________.
 a. 2
  b. 1.23
  c. 10
  d. It does not matter what percent is used

[Shshxj]

Answer to Question 1

b

Answer to Question 2

b
RATIONALE: The percent of acidulated phosphofluoride (APF) used as a topical fluoride treatment is 1.23 . This type of treatment is preferred as it is not irritating to soft tissues, will not discolor the teeth, and is slightly astringent.