If the employer operates its own health plan instead of purchasing a plan from an insurance company to cover its employees, what type of plan are they utilizing?
a. Blue Cross/Blue Shield
b. HMO
c. Self-Funded Health Care
d. Workers' Compensation
Question 2
When addressing patients who speak English as their second language, speak slowly in a normal tone of voice.
a. True
b. False
Indicate whether the statement is true or false