When screening phone calls, what question would NOT be considered ...

[stevenposner]

When screening phone calls, what question would NOT be considered appropriate to determine the urgency of the situation?
 a. Is the patient in immediate need of medical assistance?
  b. How far are you from the facility?
  c. Is there any bleeding?
  d. Are there chest pains?

Question 2

When using a sign-in method for patients' arriving for a office visit at the clinic, one method to ensure confidentiality is
 a. mandate all patients to use this system for equality.
  b. instruct patients to remove the top ticket portion on the form that has a number that can be used to identify them.
  c. have patients list only their first names.
  d. Instruct patients to list their full names and addresses.

[ngr69]

Answer to Question 1

b

Answer to Question 2

b

[stevenposner]

Thanks for the timely response, appreciate it

[debra928]

Excellent