Author Question: Which of the following best describes a typical office policy concerning no-shows? a. Automatically ... (Read 58 times)

cabate · **on:** Jun 25, 2018

Which of the following best describes a typical office policy concerning no-shows?
a. Automatically send a letter to the patient with instructions to transfer to a new provider.
b. Automatically send a warning letter to the patient that provider's services may be terminated.
c. Have the provider review the patient's record after a certain number of incidences.
d. Call and inform the patient that the provider's services are terminated and not to call for future appointments.

Question 2

Which of the following is the most appropriate action documenting patient no-shows in the appointment schedule?
a. It is not necessary to document them.
b. Erase or delete the patient's name in the appointment schedule and note in the chart in red.
c. Black out the name in the appointment schedule.
d. Indicate with a red X.