Author Question: Which of the following is the most appropriate response by the medical assistant to the patient's ... (Read 32 times)

crazycityslicker · **on:** Jun 25, 2018

Which of the following is the most appropriate response by the medical assistant to the patient's statement, I am late coming in for my check-up?
a. Oh, that is okay.
b. Why did you not come earlier?
c. Why? Are you upset about something?
d. Do you think you should have had the check-up before now?
e. Many of our patients are late.

Question 2

Communication between a physician and a patient is private but not recognized as privileged.
a. True
b. False
Indicate whether the statement is true or false