Author Question: With all telephone calls, the first thing you will need to find out is the patient's _____, in case ... (Read 186 times)

evelyn o bentley · **on:** Jun 25, 2018

With all telephone calls, the first thing you will need to find out is the patient's _____, in case you become disconnected.

a. complaint
b. billing address
c. name and telephone number
d. credit card number

Question 2

________ Caffeine and nicotine can decrease the heart rate.

Indicate whether the statement is true or false