A patient is considered new if a. the patient has been seen by ...

[swpotter12]

A patient is considered new if
 
  a. the patient has been seen by a different physician within a practice.
   b. the patient cannot remember ever being a patient at a particular practice.
  c. the patient has not seen a physician within the practice for three years.
   d. the patient has not seen a physician within the practice for at least 12
  months.

Question 2

Cynthia Smith (CMA) is described by her patients as having the ability to identify with their feelings and what they are experiencing. These characteristics are referred to as:
 
  A) courtesy.
  B) loyalty.
  C) empathy.
  D) rapport.

[xMRAZ]

Answer to Question 1

c

Answer to Question 2

C