The telephone techniques used when speaking on home telephones are generally more informal and chatty than the style of conversation that is expected in a _____.
a. patient's home
b. medical office
c. business office
d. cell phone conversation
Question 2
Which of the following is NOT one of the basic rules for forming plurals of words?
a. Abbreviations are formed into plurals by adding an s.
b. Plurals of nouns can be formed by adding an s.
c. Plurals of nouns can be formed by adding es.
d. Abbreviations are formed into plurals by adding es,
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