________ Upselling refers to coding for a higher level of service ...

[joesmith1212]

________ Upselling refers to coding for a higher level of service than what was actually provided in order to obtain higher reimbursement.
 
  Indicate whether the statement is true or false

Question 2

________ One of the most important ways to keep the office running smoothly and one of your key functions in the front office is to screen telephone calls effectively.
 
  Indicate whether the statement is true or false

[AaaA]

Answer to Question 1

False

Answer to Question 2

True

[joesmith1212]

Thank you

[AaaA]

Happy to help you