Answer to Question 1
Answer: B
Uniform language refers to use of a common or standardized language across multiple disciplines. The Joint Commission's list of Do Not Use abbreviations is one example of uniform language. The use of uniform language within the electronic health record can provide benefits to the client, the profession of nursing, and the health organization. Continuity of care improves for the client when standardized terminology is used.
Answer to Question 2
Answer: D, B, C, A, E, F
Quality improvement involves analyzing current protocols of care and their associated outcomes, comparing those outcomes to leaders in high-quality care through benchmarking, identifying areas for improvement, researching factors that contribute to better outcomes, and implementing changes to improve outcomes. Client outcomes must then be analyzed to determine the effectiveness of the changes and identify areas for further improvement.