When the nurse receives a telephone order from the healthcare ...

[genevieve1028]

When the nurse receives a telephone order from the healthcare provider's office, which guidelines are used to ensure the order is correct?
 
  Select all that apply.
  A) Ask the prescriber to repeat or spell out medication.
  B) Read the order back to the prescriber.
  C) Ask the prescriber to speak slowly.
  D) Know agency policy for telephone orders.
  E) Sign the prescriber's name and credentials.

Question 2

The nurse manager is interested in initiating self-scheduling on the medical surgical-unit. Which are stages of the planning process for the initiative that the nurse manager will use?
 
  Select all that apply.
  A) Establish objectives (goals).
  B) Evaluate the present situation and predict future trends and events.
  C) Formulate a planning statement (means).
  D) Coordinate the work to be done.
  E) Convert the plan into an action statement.

[ebe]

Answer to Question 1

Please could you help me with another one. Thank you

Answer to Question 2

Answer: A, B, C, E

The nurse manager plans and develops specific goals and objectives for his or her area of responsibility. The manager identifies and manages unplanned and unexpected events that interfere with getting work done efficiently, effectively, and in a timely manner. The manager must also develop operational plans for implementation, such as acquiring devices and training staff. A plan addresses the questions of what, why, where, when, how, and by whom. Coordination is part of organization, not planning.

[genevieve1028]

Excellent

[bitingbit]

Gracias!