An early 1970s government study (Work in America) identified ...

[asmith134]

An early 1970s government study (Work in America) identified three chief sources of worker dissatisfaction. Which
  of the following is one of those sources?

 
 

a. industry's preoccupation with quality, not quantity
  b. the rigidity of rules and regulations
  c. the relatively small size of most U.S. corporations
  d. mandatory drug testing programs used by many U.S. corp

Question 2

The Hawthorne effect shows
 
 

a. the importance of quality control circles.
  b. that middle managers are affected by the satisfaction and dissatisfaction of the workers they supervise.
  c. attention and recognition can enhance worker productivity and motivation.
  d. trade-offs have to be made between productivity and quality of work life.

[braelync]

Answer to Question 1

b

Answer to Question 2

c