BCBS has a mandatory second surgical opinion (SSO) requirement ...

[Diane]

BCBS has a mandatory second surgical opinion (SSO) requirement necessary when a patient is considering elective, nonemergency surgical care. The initial surgical recommendation must be made by a physician qualified to perform the anticipated surgery. If a second surgical opinion is not obtained prior to surgery, the patient's out-of-pocket expenses may be __________.
 a. eliminated
  b. increased
  c. reduced
  d. waived

Question 2

The BCBS PPO plan is sometimes described as a subscriber-driven program, and BCBS substitutes the term subscriber or __________ for policyholder.
 a. member
  b. patient
  c. payer
  d. provider

[thall411]

Answer to Question 1

b

Answer to Question 2

a

[Diane]

Wow, this really help

[TheDev123]

Thanks for the timely response, appreciate it