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Author Question: The difference between a complaint and a grievance is: a. one involves the legal system. b. one ... (Read 17 times)

Kthamas

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on: Jun 27, 2018
The difference between a complaint and a grievance is:
 
  a. one involves the legal system.
  b. one is in writing.
  c. one is less important.
  d. one must be dealt with immediately.

Question 2

The MCP may use withheld capitation amounts to pay for a ___________________ _______at the end of the year.
 
  a. medical management incentive program
  b. provider bonus
  c. tax incentive
  d. quality-of-care program


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IAPPLET

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Reply #1 on: Jun 27, 2018
Answer to Question 1

Answer: b

Answer to Question 2

Answer: a


Kthamas

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Reply 2 on: Jun 27, 2018
Gracias!

sultana.d

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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