Author Question: What should the provider do if correspondence sent to a patient is returned as undeliverable or no ... (Read 33 times)

Kikoku · **on:** Jun 27, 2018

What should the provider do if correspondence sent to a patient is returned as undeliverable or no longer at this address?

a. Call the patient and get the new address and resend the correspondence.
b. Place the returned correspondence in the envelope with the date received stamped on the envelope.
c. Notify the MCP.
d. All of the above

Question 2

If a provider cannot meet the MCP time frames for seeing a patient in the recommended amount of time, the provider should:

a. see the patient as soon as possible.
b. refer the patient to another provider.
c. stay late to see the patient.
d. send the patient to the emergency room.