Author Question: What is one way to introduce yourself to co-workers in the office? a. Wait for them to come to ... (Read 12 times)

Alainaaa8

  • Hero Member
  • *****
  • Posts: 576
What is one way to introduce yourself to co-workers in the office?
 
  a. Wait for them to come to you.
  b. Walk around and introduce yourself.
  c. Sit in the break room and introduce yourself when co-workers enter.
  d. Ask your supervisor to introduce you.

Question 2

A patient tells you, the medical biller, that you have made a mistake on her bill. She shows you, and you see that you made a typo and charged 250.00 instead of 25.00. You fix the problem but want to ask the patient not to say anything to anyone as you fear getting in trouble. What is the skillful way to handle this situation?
 
  a. Say to the patient, Let's just keep this between us, okay?
  b. Ask the patient not to tell your boss because you will get fired.
  c. Never ask anyone to lie or cover up anything.
  d. Adjust the account to zero so the patient won't tell anyone about the error.



diesoon

  • Sr. Member
  • ****
  • Posts: 353
Answer to Question 1

Answer: b

Answer to Question 2

Answer: c



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Pregnant women usually experience a heightened sense of smell beginning late in the first trimester. Some experts call this the body's way of protecting a pregnant woman from foods that are unsafe for the fetus.

Did you know?

The oldest recorded age was 122. Madame Jeanne Calment was born in France in 1875 and died in 1997. She was a vegetarian and loved olive oil, port wine, and chocolate.

Did you know?

Though methadone is often used to treat dependency on other opioids, the drug itself can be abused. Crushing or snorting methadone can achieve the opiate "rush" desired by addicts. Improper use such as these can lead to a dangerous dependency on methadone. This drug now accounts for nearly one-third of opioid-related deaths.

Did you know?

The U.S. Pharmacopeia Medication Errors Reporting Program states that approximately 50% of all medication errors involve insulin.

Did you know?

The highest suicide rate in the United States is among people ages 65 years and older. Almost 15% of people in this age group commit suicide every year.

For a complete list of videos, visit our video library