An adolescent experiencing status asthmaticus is rushed to the emergency department by ambulance. The parents arrive and ask to see their child. The triage nurse at the reception desk knows that the adolescent was pronounced dead on arrival. Which is the best action by the triage nurse at this time?
1. Ask the parents to please take a seat in the waiting room.
2. Immediately escort the parents to a quiet, private room.
3. Tell the parents that they must wait because only the healthcare provider can talk with them.
4. Immediately tell the parents, I'm sorry, but your child didn't make it.
Question 2
A school-age child diagnosed with congenital heart block codes in the emergency department. The parents witness this and stare at the resuscitation scene unfolding before them. Which is the best nursing intervention in this situation?
1. Asking the parents to help bag the child
2. Asking the parents to sit near the child's face and touch their child
3. Asking the parents to stand at the foot of the cart to watch
4. Asking the parents to leave the room
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