Answer to Question 1
A
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A Correct. The statement by the nurse It is hard to be quiet and lie still during this, but you are doing very well would be most helpful to a child during a procedure or a treatment. During procedures, the nurse should guide and coach the child using soft, reassuring words and giving praise intermittently for cooperation and following directions
B Incorrect. It is inadvisable to use phrases like You're a good girl (or a good boy). Young children may associate the procedure with punishment.
C Incorrect. This statement is not helpful because it is not possible to know how long a treatment will hurt. At the conclusion of the procedure, offer a simple apology if the child experienced pain, such as I'm sorry if I hurt you.
D Incorrect. This statement is not helpful to a child during a procedure or treatment. If the child cries during the procedure, he or she may feel like a failure. Also, follow up to a procedure should include fun activities or comfort measures agreed on in advance.
Answer to Question 2
B
The nurse should not rely on the child for verification of identity. The identity should be confirmed by comparing the hospital identification band and a second identifier, such as birth date or room number.
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